Frequently asked questions
Here you will find a wide selection of our most popular frequently asked questions. If you can’t find your answer here please use our Need help function to ask us a direct question or you can call us on 01202 052122.
What information should I have printed on a promotional product?
Our advice is keep it simple! Most people have their company logo, telephone number or website address. It’s a call to action, keep it clear and simple!
Do you use Pantone colours?
Yes we can work to Pantone colours if you let us know the reference numbers for the colours you require. For a full list of Pantones used, click here
What If I don't have time to create a design?
No problems, we'll create one for you to best effect on the product you choose. Simply click 'skip' through the design process online, place your order and we will call you to discuss your requirements.
What is the minimum order?
Each product has a minimum order amount and this will vary from product to product, the minimum quantity on each product is shown on our website. Please be aware that the more you order the more you will save.
Can I open a credit account with you?
We always ask that your first order with us is settled by credit card, however following this we are happy to look at setting a 30 day credit account for you, please talk to one of our friendly sales team who will arrange to send you a credit application form. All account balances need to be paid 30 days from the date of our invoice
I am not sure which promotional product is right for my campaign?
If you are not sure which product to use ask yourself this, who is your core target audience and what would they appreciate? i.e. if your company sells computer repairs why not offer a practical gift to your customers like a USB flash drive, printed with your logo which they will see every time they use it. There’s a promotional product for every kind of business if you are in need of inspiration have a chat with a member of our friendly sales team.
Still can't find what you're looking for?
If you can’t find your answer here please email us or call us on 01202 052122.