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 | Our Promise |  |
| We have always worked on the philosophy that if we don't
take care of our customers, someone else will. This is why over the past 15
years we have strived to offer unrivalled service to our customers from
initial enquiry through to the prompt and accurate delivery of goods.
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| We are continually developing new systems using the latest technologies that
are people centered in an effort to enhance and improve your experience as a
customer every time you deal with Hotline. |
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| Please call me if you feel that your experience when dealing with Hotline
has been anything less than 'exceptional' |
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| Best wishes |
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Mike J Galpin
Managing Director
Email mike@hotline.co.uk |
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| PS. Don't forget your order is backed by our famous 'Hotline advantage' that
guarantees you unbeatable prices, reliable deliveries and risk free buying
with our 30 day money back guarantee. |
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WE PROMISE OUR CUSTOMERS... |
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| Guaranteed Delivery Dates |
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| When you place an order, we will issue a guaranteed
delivery date, so you can rest assured your items will be there for your
launch, campaign, exhibition etc. |
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| 30-Day Money back Guarantee |
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| 'Risk free buying'. We want you to be delighted with every
Hotline purchase; therefore if any item or print is not as you approved them
we will re run your order, credit your account or refund your money. |
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| Guaranteed Lowest Price's |
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| Triple the Difference. It's simple, if you find an
identical item featured in our Promotional Give-a-ways brochure with a lower
fully inclusive price in a current competitive catalogue within 30 days of
purchase � we will refund you triple the difference in price. |
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| Free Design and Artwork |
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| Simply send us your letterhead, business card, compliment
slip and we will do the rest "free of charge". We will design your message
for best effect on each item and fax or email you a free proof prior to
printing for your approval. Of course if you have finished artwork simply
send copies via ISDN, email or post. |
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| No Excuses Hotline |
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| If for any reason you are not completely satisfied with our
level of service, please call me. |
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