Trusted by 200,000+ UK Organisations over the past 35 years
Best Sellers
100% Cotton Tote 5oz
Curvy Printed Pens
Hampshire Mugs
Support Centre
Need assistance? Our UK-based support team makes enquiries quick and easy.
We endeavour to provide the very best customer service. We have an easy to read FAQ section. If you cannot find the
answer to your question, please do not hesitate to contact us below. We aim to reply within 4 hours, however, during
peak times please allow up to 24 hours.
What our customers say
Hear all the experiences from our excellent customers
Office Hours
Address: Hotline, Copper Beech House, Ringwood Road, Bransgore, Christchurch, BH23 8ADMonday
9:00 - 17:00
Tuesday
9:00 - 17:00
Wednesday
9:00 - 17:00
Thursday
9:00 - 17:00
Friday
9:00 - 17:00
Saturday
CLOSED
Sunday
CLOSED
Except bank holidays & public holidays.
Additional resources
Get answer to all your queries from our FAQ’s and blogs
Who are hotline?
We are the UK's leading supplier of printed promotional products. For over 30 years
we've always looked to innovate and find simpler and easier ways to order branded merchandise. Established
in 1989, you can read more about our journey and how we got to where we are today on our about us page.
Do you use a third party review site?
Absolutely! Customer feedback is extremely important to us and we love hearing from you. We use a third party
review site called Trustpilot and you can see our reviews and Trustpilot score on our profile page.
What is the minimum order for products?
Each product has a minimum order quantity and this will vary from product to product. The minimum quantity on
each product is shown on our website. Please be aware that the more you order the more you will save.
What are your opening times?
Monday to Friday 9am – 5pm. We are closed on Bank Holidays and at Christmas between 24th December and 2nd
January.