www.hotline.co.uk
Loading...

Customer Reviews

4.9 Rating | 6007 reviews
5 Stars
94%
4 Stars
5%
3 Stars
1%
2 Stars
<1%
1 Stars
<1%

Write a review

We love hearing from you! How was your hotline experience?

quick, easy and cheap, will let you know the quality after, but the ordering process could not be better

Very good, a bit disappointed with delivery time.

Reply from Hotline Promotional Products

Hi Allison,

Thank you for your review and for choosing our Silicone Ad Loop Keyrings. We're delighted to hear that you were pleased with the service you received.

We're sorry to hear that the delivery time was a little longer than you expected. We always aim to provide the best delivery options possible. We also guarantee the delivery dates quoted at the time of ordering.

However, we appreciate your feedback and thank you for your order. We hope to have the opportunity to work with you again in the future.

Chris
Customer support

Wonderful Customer Service

Wonderful Customer Service. The response is quite quick. The only 'fly in the ointment' is the inability to change lettering on an item on this occasion. But apart from that, I am very happy:)

Really easy

It has been really easy to work with you. Getting visuals sent and amended was so easy. Thank you so much

Proof looked great

The proof image looked great & came very quickly. I was surprised by the VAT - I suggest highlight that up front- I'm a not a company

Reply from Hotline Promotional Products

Hi Colin,

Thank you for your review. We're delighted to hear that you were pleased with the quality of your Visual Proof™ and the speed with which it was delivered.

We appreciate your feedback regarding VAT. We understand that VAT can sometimes come as a surprise for customers who are not ordering on behalf of a business. We do display VAT throughout the quotation and ordering process, including within the Instant Quote section and the order breakdown alongside the Visual Proof™, but we value your comments and will continue to look for ways to make pricing information as clear as possible.

Thank you again for your order, and we hope to be of assistance with any future promotional merchandise requirements.

Kind regards.

Chris
Customer Support

Staff quick to help

Really easy to upload design, and a member of staff quick to help the other end answering questions.

Hotline were terrific

I was really fussy about the design and kept changing it. Hotline were terrific, very quick and patient. Great customer service

Nice and easy

Fast quote and easy to amend design. Nice and easy. Hopefully the product will look good when it arrives!

Easy and transparent service

Being able to see a visual proof before purchasing is a great feature, and the designers respond quickly to help. Overall a rather easy and transparent service. Looking forward to the order arriving.

4.9 Rating | 6007 reviews
5 Stars
94%
4 Stars
5%
3 Stars
1%
2 Stars
<1%
1 Stars
<1%
Customer Reviews
4.9 out of 5|6007 reviews
Our experience with Hotline was great! We were blown away by their 20 minute visual mock-up service, which made the design process a breeze.
- Alex, Bigfoot Spuds
Read Full Story
Instagram Facebook LinkedIn