Visual Proof™: See Your Logo on the Product Before You Buy

A Visual Proof™ is a digital image of the product you've chosen with your own logo on it, sent to you before you commit to anything. Ours are free, they come back within 20 minutes during working hours, and there's no obligation to order once you've seen one. You can make unlimited changes, and the price we quote alongside your proof is held for 14 days.

Every Visual Proof™ is created in-house by our experienced team of designers. With years of branding and design experience between them, they'll make sure your logo looks its best on the product, from the size and positioning to the overall layout. If something doesn't look quite right, they'll use their experience to help get it right.

There's a gap between approving something on a screen and opening a box of 500 of them. That gap is where most of the worry in buying branded merchandise sits, and it's the reason people put off placing an order they've already decided to place. The proof closes it. You see the actual product, your actual logo, at the size and in the position it'll print.

How to get a free Visual Proof

1. Choose your product. Pick anything on hotline.co.uk. Every product page has the option.
2. Upload your logo. A vector file works best, but if you’re not sure what you have, just send us what you’ve got. Our design team will take it from there.
3. Tell us anything else we need to know. If you have a preferred logo version, Pantone colours, positioning or any additional text, let us know. If not, don’t worry.
4. Get your Visual Proof. Our in-house design team will create a mock-up showing your logo on the product and send it back within 20 minutes during working hours, with your price alongside it. It’s completely free and there’s no obligation to order.

How long a Visual Proof takes

Within 20 minutes during working hours. That's the figure published on every product page on our site and it's the one we hold ourselves to. Send your artwork over first thing and you'll normally have the proof before your second coffee.

Your proof is made by our in-house design team rather than assembled by a template, which matters more than it sounds. If your logo won't reproduce well on the product you've picked, whether that's because the print area is too small or the artwork is too detailed for the branding method, our designers will tell you at this stage rather than after it's printed.

What artwork should I upload?

A vector version of your logo is best if you have one. This is usually an AI, EPS or vector PDF file. Vector artwork can be resized without losing quality, helping us get the clearest possible result across different products and branding methods.

Don’t have a vector file? Don’t worry. Upload whatever you have, whether that’s a JPEG, PNG or another format, and our in-house design team will take a look. We’ll let you know if there are any issues with the quality of your artwork and, in many cases, we can clean it up or redraw it as part of the Visual Proof™ process.

If you have different versions of your logo, you can let us know which one you’d prefer us to use. If you’re not sure, leave it to us. For some branding methods, such as screen printing and pad printing, a single-colour logo can give a cleaner result at smaller sizes and may also keep the cost down. Our designers will use their experience to recommend what works best for your product.

Changing your proof before you order

You can make unlimited changes to a proof before you order. Move the logo, resize it, change the print position, try a different product colour, compare two branding methods on the same item. None of it costs anything and none of it commits you to an order.

This is the stage to be fussy. Changes are free now and expensive later, and a proof you've skimmed is a proof that comes back to you as 500 units of a slightly wrong shade of blue.

Things worth checking properly before you approve:

✅ The logo position and size relative to the product

✅ Colour accuracy, particularly if your brand has specific Pantone references

✅ Any text, including URLs and straplines, letter by letter

✅ Whether the branding method shown is the one you wanted

Your Price Lock lasts for 14 days 🔒

Every Visual Proof™ comes with a price for the quantity you've asked about. With our Price Lock, that price is held for 14 days from the date we issue your proof.

We know buying promotional products often involves more than one person. You might need a purchase order raised, your manager's sign-off or approval from finance. Your Price Lock gives you time to get everything sorted without worrying about your quoted price increasing.

And if the price drops? Don't worry, you won't miss out. We'll let you know by email, so you can take advantage of the lower price too.

What happens when you're happy with your Visual Proof?

If you'd like any changes, just let us know. You can request as many changes as you need until you're happy with how everything looks.

When you're ready to order, simply add the product from your Visual Proof™ to your basket and checkout online. Your artwork and order details are already linked, so there's no need to start again.

You'll see your guaranteed delivery date before you order, so you know when your branded products will arrive. Our guide to guaranteed delivery dates explains how we work this out.

If what arrives doesn't match your Visual Proof™, we'll replace it or refund it. Your proof gives you a clear record of exactly how your branding should look before your order goes into production.

You can also use your Visual Proof™ with our Price Match Promise. If you've found a lower price from a UK competitor for a like-for-like product and specification, let us know and we'll check it for you.

Ready to see your logo on something? Choose any product on our website and upload your logo to get your free Visual Proof™.