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100% Cotton Tote 5oz
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Customer reviews from Hotline orders

Genuine reviews from Hotline customers and independent reviews on Trustpilot.
Trustpilot
4.9 / 5
Based on 6,036 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us

Write review

We love hearing from you! How was your hotline experience?

Good Service

Great to deal with, fast proof, good pricing and service. Liked the products too.

Great customer service

Really great customer service throughout and a great product with speedy delivery times! Highly recommend

Impressed, punctual and great customer care.

Very impressed with this company. I needed an order before the actual delivery time mentioned and was hoping the items would come in time before our event we have coming up . They arrived 6 days earlier 🙌 not only that the day after I ordered there was a price drop and I mentioned I thought that was unfair as I had spent a lot and as a good will gesture they refunded the difference. Highly recommend. I’m ordering again with them for sure

Amazing quality, professional service

Amazing quality, professional service

Excellent customer service

Very good service, there was a problem with delivery company, but this was dealt with very quickly by Hotline and their customer service was excellent.

You have been amazing

You have been amazing - super efficient in providing visuals - love that we are getting into promoting our charity with your products. Thank you. This is now our 3rd order- first one was a great product - looking forward to the next 2 orders arriving.

A8053 - Added Bonus - Curvy Recycled Ballpen

Great quality. Fast delivery.

Great easy process from design to finished product

Great easy process from design to finished product, quick response times and good quality items at a reasonable price

Happy with purchase

Very quick service, thank you!

Highly recommend

The service was fantastic - very patient with my many little changes to text. Great quality caps and delivered super promptly. Highly recommend.

I don't go anywhere else

Such easy and quick ordering and great products. I don't go anywhere else for promo items any more!

A2559 - Lightning Stylus Pen

Responsive and helpful

We ordered some seed pencils for our clients open day, we had a bit of going backwards and forwards with iterations to the design and this was no problem, we eventually were able to sign it off and pencils were delivered in time for the event and the client was happy.

Great experience. Really easy...

Great experience. Really easy process. I've had these bears before and they are a lovely product. Easy to get my artwork adjusted for this order.

A747 - 125mm Baby Bear

It was my first time ordering...

It was my first time ordering promotional merchandise and I found the helpful service and delivery of the goods was excellent I had from Hotline was brilliant. I would definitely use them again.

New stylish pens

Shame I have to do an online review. I could write it with the new stylish pens I’ve received!

Competitive pricing and a personal feel that have me coming back again and again.

As a small business owner Hotline is my go to shop for promotional goodies. Visualisations allow you to view your product before ordering. Delivery is usually quicker than quoted. Competitive pricing and a personal feel that have me coming back again and again.

Impressive

Great service and quick delivery. Will order again for sure!

Fantastic

Fantastic ordering process and prices! Thanks for a fast turnaround!

I love the way...

I love the way you can upload your logo and see it within a few minutes. It took me a while to get it right, my fault, but all good and I placed my order. I used this company last year so know that they will deliver what I need.

Reply from Hotline Promotional Products
Hi Nigel

Thank you so much for your positive feedback and for placing another order with us. We’re really pleased to hear you enjoyed our Visual Proof™ process, which lets you see your logo on the item before you buy. It’s designed to make things quick and easy. 

We really appreciate your continued trust in us and we look forward to delivering exactly what you need again this year.

Thanks

John Morrey
Hotline Customer Support

Great service

Ordering and adding artwork really easy, proof's arrived really quickly!! Great Service

Love you guys

4.9 / 5
Based on 6,036 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us
Trustpilot