Customer reviews from Hotline orders

Read what customers say about ordering branded merchandise from Hotline, including their experience of our website, artwork proofs and finished products. Browse the reviews collected on this page, visit our separate Trustpilot profile or share your own experience.

4.9 / 5

Based on 6,152 verified hotline customer reviews

94% rated 5 stars

Most customers love our service

Visual Proofs in 20 minutes

See your logo before you buy

Fast, reliable delivery

Delivered when you need it

High repeat customer rate

Customers come back to us

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Sarah Wells

18 Jul 2012

The colour of the design was originally in Pantone 3295C . Please advise if the logos are not centred on the mug face. You are welcome to ring me on my mobile number 07767 790970, many thanks Sarah Wells

sabine taylor

17 Jul 2012

Please ensure order is delivered to Sabine Taylor personally to accept. Also can we have a sample of the design sent prior to printing going ahead? I did email Russell Asher yesterday...

Frequently Asked Questions

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Who should I contact if I need help with an order?

Please contact our Support Centre so the team can look into it. Include your order reference and a brief description of the issue.

Are the reviews here the same as the reviews on Trustpilot?

This page displays reviews collected by Hotline. Trustpilot hosts a separate set of reviews, with its own score and total. Follow our Trustpilot link to read those reviews.

Do all reviews describe products that have already arrived?

No. Some customers review the ordering or artwork process before delivery; others comment on their finished merchandise. Read each review to see which part of the experience it describes.

How can I leave a review?

Use the review form on this page to choose a rating, enter your name and email address, and describe your experience. Add a title, then submit your review.

Can I include a photo of my merchandise?

Yes. The review form includes an option to upload a photo of your merchandise.