Haifa Al-Dubai
Great service!
Customer reviews from Hotline orders
Read what customers say about ordering branded merchandise from Hotline, including their experience of our website, artwork proofs and finished products. Browse the reviews collected on this page, visit our separate Trustpilot profile or share your own experience.
4.9
/ 5
Based on 6,152 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us
Write review
We love hearing from you! How was your hotline experience?
Angelika Rossmann
Good value for money...
Good value for money. Delivery is always on time.
Joydeep Pal
Amazing quality, professional service
Amazing quality, professional service
Gary Marsh
Excellent customer service
Very good service, there was a problem with delivery company, but this was dealt with very quickly by Hotline and their customer service was excellent.
Lorraine Bunclark
Quick
GREAT QUICK SERVICE
Amanda Turner
You have been amazing
You have been amazing - super efficient in providing visuals - love that we are getting into promoting our charity with your products. Thank you. This is now our 3rd order- first one was a great product - looking forward to the next 2 orders arriving.
TOPVIEW
Great quality. Fast delivery.
Claire Orriss
Great easy process from design to finished product
Great easy process from design to finished product, quick response times and good quality items at a reasonable price
Diana Bronson
Very easy!
Jolanda
Happy with purchase
Very quick service, thank you!
Arvin Rodrigues
Great products...
Great products and very prompt design service.
Sara Aruwajoye
Love buying from hotline...
Love buying from hotline, has never been disappointed!
Gerard Smyth
Highly recommend
The service was fantastic - very patient with my many little changes to text. Great quality caps and delivered super promptly. Highly recommend.
Clare Barraclough
I don't go anywhere else
Such easy and quick ordering and great products. I don't go anywhere else for promo items any more!
Sara Aruwajoye
Brilliant
Brilliant experience
Lindsay Birch
Responsive and helpful
We ordered some seed pencils for our clients open day, we had a bit of going backwards and forwards with iterations to the design and this was no problem, we eventually were able to sign it off and pencils were delivered in time for the event and the client was happy.
Penny Clemmow
Great value...
Great value and efficient
Paula Lowe
Great experience. Really easy...
Great experience. Really easy process. I've had these bears before and they are a lovely product. Easy to get my artwork adjusted for this order.
Wendy Needham
It was my first time ordering...
It was my first time ordering promotional merchandise and I found the helpful service and delivery of the goods was excellent I had from Hotline was brilliant. I would definitely use them again.
Derek Whitten
New stylish pens
Shame I have to do an online review. I could write it with the new stylish pens I’ve received!
Ian Marshall
Competitive pricing and a personal feel that have me coming back again and again.
As a small business owner Hotline is my go to shop for promotional goodies. Visualisations allow you to view your product before ordering. Delivery is usually quicker than quoted. Competitive pricing and a personal feel that have me coming back again and again.
TIM ROGERS
Impressive
Great service and quick delivery. Will order again for sure!
Gemma Bloor
Fantastic
Fantastic ordering process and prices! Thanks for a fast turnaround!
Nigel Carr
I love the way...
I love the way you can upload your logo and see it within a few minutes. It took me a while to get it right, my fault, but all good and I placed my order. I used this company last year so know that they will deliver what I need.
Reply from Hotline Promotional Products
Hi Nigel
Thank you so much for your positive feedback and for placing another order with us. We’re really pleased to hear you enjoyed our Visual Proof™ process, which lets you see your logo on the item before you buy. It’s designed to make things quick and easy.
We really appreciate your continued trust in us and we look forward to delivering exactly what you need again this year.
Thanks
John Morrey
Hotline Customer Support
Vickie Jokow
Great service
Ordering and adding artwork really easy, proof's arrived really quickly!! Great Service
Sophia White
Love you guys
Mark Fowler
Amazing
Amazing design support!
Haifa Al-Dubai
Great service!!!
Marina Atherton
Great customer service
Great customer service. Thank you!
Casey Dorman
Great turnaround
Great turnaround on getting design and easy to order
4.9
/ 5
Based on 6,152 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us