www.hotline.co.uk
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Customer reviews from Hotline orders

Read what customers say about ordering branded merchandise from Hotline, including their experience of our website, artwork proofs and finished products. Browse the reviews collected on this page, visit our separate Trustpilot profile or share your own experience.

4.9 / 5
Based on 6,152 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us

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We love hearing from you! How was your hotline experience?

Really easy

It has been really easy to work with you. Getting visuals sent and amended was so easy. Thank you so much

Proof looked great

The proof image looked great & came very quickly. I was surprised by the VAT - I suggest highlight that up front- I'm a not a company

Reply from Hotline Promotional Products

Hi Colin,

Thank you for your review. We're delighted to hear that you were pleased with the quality of your Visual Proof™ and the speed with which it was delivered.

We appreciate your feedback regarding VAT. We understand that VAT can sometimes come as a surprise for customers who are not ordering on behalf of a business. We do display VAT throughout the quotation and ordering process, including within the Instant Quote section and the order breakdown alongside the Visual Proof™, but we value your comments and will continue to look for ways to make pricing information as clear as possible.

Thank you again for your order, and we hope to be of assistance with any future promotional merchandise requirements.

Kind regards.

Chris
Customer Support

Staff quick to help

Really easy to upload design, and a member of staff quick to help the other end answering questions.

Hotline were terrific

I was really fussy about the design and kept changing it. Hotline were terrific, very quick and patient. Great customer service

Nice and easy

Fast quote and easy to amend design. Nice and easy. Hopefully the product will look good when it arrives!

Easy and transparent service

Being able to see a visual proof before purchasing is a great feature, and the designers respond quickly to help. Overall a rather easy and transparent service. Looking forward to the order arriving.

4.9 / 5
Based on 6,152 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us

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