Explore how Spitalfields Music used branded merchandise to celebrate their milestone anniversary and engage audiences...
Explore how Spitalfields Music used branded merchandise to celebrate their milestone anniversary and engage audiences at key events.

Spitalfields Music is an arts and community charity in East London that used branded merchandise at two very different events in 2026: printed pens at a university freshers' fair, and printed cotton tote bags for the front of house team at the 50th Spitalfields Music Festival. Hotline Promotional Products supplied both as a sponsorship. The festival ran 18 events across East London between 26 July and 8 August 2026.
| Name | Description |
|---|---|
| Client | 187 & Park, formerly Room 187, an R&B events brand |
| Sector | Live music, events and festivals |
| Product | Branded bamboo fans |
| Quantity | 100 |
| How it was funded | Hotline sponsorship |
| Event | 187 & Park summer festival, Colesdale Farm, 18 July 2026. The brand's first festival after five years of running R&B events |
| Result | Given to the first 100 VIP arrivals of 400 plus. Used on the day rather than pocketed, and guests asked to keep them |
Spitalfields Music is a charity based in East London that brings people together through live performance, artist development and community projects. It runs a Creative Leadership programme for people building careers in the arts and charity sectors, and a Neighbourhood Schools programme that puts music-making into local classrooms.
2026 was its 50th year. The anniversary festival ran 18 events between 26 July and 8 August, across venues throughout East London, and included twenty world, UK or London premieres alongside performances built around 1976, the year the festival started.
Spitalfields Music had started working with Nottingham Trent University's London campus in Bethnal Green, offering opportunities linked to its Creative Leadership programme. The university's Freshers' Fair was the chance to introduce students on courses like Creative Producing, Sound Engineering and Social Media to the charity's work.
The problem was the one most charities have at a fair. Marketing budgets are small, and a leaflet handed to a student in a hall full of stands with free things on them does not survive the walk home.
So we supplied printed pens instead. In Tilly's words at Spitalfields Music:
The pens helped us to both open up conversations with students, and give them something to remember us by.
She was also direct about what the sponsorship actually solved:
The sponsorship meant that we had something to help us compete with other stands at the student fair who had lots of freebies to offer students.
That is the honest version of what a low-cost giveaway does at a freshers' fair. It does not win anyone over on its own. It gets a student to stop walking, which is the only thing that has to happen before a conversation can start.
The festival runs on its freelance front of house team. They greet visitors, direct audiences between venues and hold the atmosphere together across 18 events in two weeks. The charity wanted to thank them with something they would keep using afterwards, so we supplied printed cotton tote bags carrying the Spitalfields Music branding.
One of the team told the charity the bag was the right size for carrying the records she had bought at one of the festival events. That is a small thing, and it is the whole point. A tote bag earns its cost by being the bag someone reaches for, not by being handed out.
We were able to gift our front of house team Spitalfields Music branded tote bags, a keepsake to remember their time at the festival, and some extra promotion as they go around London for years to come.

Three things came out of this that apply to any charity buying branded products.
Buy for the week after, not the day Tilly put it plainly: "We wanted to give our front of house team something that they'd enjoy using for years to come, rather than just throwing away and creating rubbish." A pen on a desk and a tote on a shoulder both keep working. A branded item that gets binned on the way out costs the same and returns nothing.
Two audiences usually need two products The students and the front of house team got different things for good reason. Students needed something cheap enough to hand out freely at a busy stand. The front of house team needed something that read as a thank you. One product stretched across both would have failed at one end.
Say your deadline out loud Festival merchandise is bought against a fixed date that will not move. Tilly's summary of working with us was "Hotline were very communicative with us, suggesting items that students might like, and working with us to tight deadlines." The tight deadline is easier to work with when we hear about it at the start.

Neither of these orders was paid for, so rather than imply a price, here is how the cost actually works.
Tote bags and pens are both priced per unit, and the per-unit price falls as the quantity rises. Setting up a print run costs much the same whether you are printing 50 units or 5,000, so the more units you spread that setup across, the less each one costs. It is why ordering slightly more than you need sometimes comes out cheaper in total than ordering slightly less. Minimum orders are set per product rather than by blanket policy. If the minimum on something you like is higher than your event needs, ask us, because there is often a similar product with a lower one.
Every product page shows its own price at the quantity you enter, its minimum order and its guaranteed delivery date, before you speak to anyone. Every order comes with a free Visual Proof™ showing your logo on the product, back within 20 minutes during working hours, and there is no obligation to order once you have seen one. Our guide to promotional products for charity events covers budgeting in more detail, and how to choose promotional products for an event covers matching the product to the audience.
If you are buying for a fixed event date, the guaranteed delivery date on every product page is the date we deliver on or before.
To see what is available, browse our charity merchandise range, our tote bags or our freshers week collection.
