Yes, and it makes a visible difference. For the 187 & Park festival our design team sourced the event's own flyer so the fan design matched the festival rather than just carrying a name. Send us your event artwork alongside your logo and say what the event looks like, and you will get a closer proof back.

Provide the Pantone references in your brief. For screen printing, we will match the ink to your Pantone codes. For digital printing, we will use your references as a guide, but digital output is RGB-based and exact Pantone matching is not always achievable. We will show you the result in the proof before production starts.

The base requirement is the same: a vector file (AI, EPS or PDF) for most methods. Digital printing can also work from high-resolution raster files. The key difference is complexity: embroidery and engraving work best with clean, simple logos. Digital printing handles complex artwork well.

Laser engraving and embroidery are the most durable because they alter the material itself rather than applying ink on top. Screen printing and digital printing on hard goods (mugs, bottles) are also very durable when a proper curing process is used.

Sometimes, yes. A notebook might have a debossed cover and a digitally printed page edge. A bag might have an embroidered logo on the front and a screen-printed label inside. Ask us at the briefing stage and we'll confirm what is possible for the specific product.

No problems simply upload your logo via the online Support Centre – select the Presales tab.

Yes, we can! However, to ensure the best results, we recommend only using QR codes on flat surfaces like paper, notebooks, coasters, or keyrings, where they scan easily. For curved or textured items like bags, mugs, bottles, or pens, QR codes may not perform as reliably. Please provide a high-resolution PNG, JPEG, PDF or vectored EPS for the QR code when you initially ‘upload your artwork’. Keep in mind that once you have approved your Visual Proof™, we cannot guarantee its functionality on the final product.

Yes, when you first request your Visual Proof™ just let us know what these Pantones™ are, we’ll make sure your Visual Proof™ is setup with these Pantone™ colours. Your Visual Proof™ will clearly state the print colours used before you approve and buy. If they need changing, this can be done via the 'Request Design Changes' button on your Visual Proof™.

No, we don’t offer that service, all items in a single order must have the same design.

Our design experts add your logo for best effect which usually means it is placed as big as possible to the product’s maximum print area. If adjustments are needed, simply use the 'Request Design Changes' button on your Visual Proof™. It’s simple and Free!

Visual Proofs™ requested outside our working hours will be processed first thing the next business day.

Yes, simply log in and your previously uploaded artwork will be in the ‘upload your logo’ slider uploader for future use.

No, pricing is based on colour counts, so a single-colour logo and text design cost the same.

Absolutely! Our in-house team ensures your design looks its best by converting it into a sharp, print-ready format. Rest assured that every design undergoes thorough quality checks before printing.

Yes, you can upload a maximum of 4 files at a time to a maximum size of 30MB

• CMYK stands for Cyan, Magenta, Yellow and Black. The four colours are combined to produce full colour prints, just like a domestic printer. It is used for digital and transfer printing as it offers a vibrant print alternative for photos and images with lots of colours and shading in.

• Pantone™ colours ensure precise colour matching for screen or pad printing, ideal for brand consistency. Think of a Pantone™ colour like a colour sample card you'd get at a DIY store when choosing a paint colour. Every Pantone™ colour has a specific code or name which ensures it's comes out the same, whatever the product is. The majority of our products use the Pantone™ Solid Coated palette.

We offer various printing methods, including screen printing, pad printing, engraving, debossing, full colour, and foil blocking, depending on the product. It will state in the product overview which method is used.

You can request unlimited free design changes until you're completely satisfied before placing your order. However, this can only be done via the Request Design Changes button on your Visual Proof™, our design team will handle it quickly and efficiently!

We accept any files but recommend high-resolution PNG, JPEG, AI, EPS, or PDF files. You can upload up to four files at a time. Our design team will showcase your logo and design on your selected products on your Visual Proof™