About Hotline Promotional Products
Hotline Promotional Products is a UK supplier of branded merchandise, based in Christchurch, Dorset. Mike Galpin founded Hotline in 1989, and in 1999 it became the first UK promotional products distributor to sell online.
Today, businesses, charities, schools and clubs order their branded products from us online, from tote bags and pens to clothing, drinkware and tech. Every order starts with a free Visual Proof™ from our in-house designers, and you see the price and a guaranteed delivery date before you pay. A note from our Managing Director
My dad, Mike Galpin, started Hotline in 1989. A former professional footballer with an entrepreneurial spirit, he spotted a gap in the market for branded merchandise sold by mail order. He launched Hotline with a printed catalogue of just 300 products, and from the start the aim was to make ordering promotional products easier.
Ten years later, in 1999, we became the first UK promotional products distributor to sell online. We're still working on the same idea: building the future of effortless ordering for promotional products in the UK. You can see your logo on a product, check the price and the delivery date, and place your whole order online.
The website does a lot of the work, but there are people behind it. Many of our team have been with us since the early days, so you get decades of product knowledge and real help whenever you need it. We'd love you to try it for yourself.
Ollie Galpin Managing Director
Hotline in numbers
Who looks after your order
We don't assign account managers. When you log a query in our Support Centre, all the details are in one place, so anyone on our UK support team can pick it up and act on it, and nothing waits for one person to be back at their desk. Our in-house designers prepare every Visual Proof™, and many of our team have been with Hotline since the early days.
Your account keeps everything in one place: your Visual Proofs, your orders and their delivery dates, and everything you've ordered before. We send updates as your order moves along, so you don't need to chase. Our guide to who looks after your order at Hotline explains how it works.
Our guarantees
Delivery Guarantee
Risk Free Guarantee
Price Match Promise
Discover why thousands of companies choose hotline
Designed
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Brilliantly effortless.
Only Hotline make promotional products brilliantly effortless
Here at Hotline, we make ordering promotional products brilliantly effortless
What our customers say
A member of the BPMA
We're a member of the BPMA, the British Promotional Merchandise Association, which is a UK trade body for the promotional merchandise industry, and you can check our membership in the BPMA's Distributor Directory. As members, we're required to follow the BPMA Code of Conduct, and our article on what BPMA membership means explains what that involves.