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Case Studies

Intact: Branded Mugs, Bags and Pens for a Community Charity in Preston

Hotline sponsored branded mugs, tote bags and pens for Intact, a Preston community charity using merchandise to get...

Hotline sponsored branded mugs, tote bags and pens for Intact, a Preston community charity using merchandise to get local people asking what it does.

1 min read Last updated 16 Oct 2026
Promotional Products and logos of Intact Centre Preston and hotline.co.uk
Chris Lowe
Written byChris Lowe
Promotional Marketing Expert
With 20 years at Hotline, Chris combines extensive promotional merchandise knowledge with marketing experience, helping brands choose products and ideas that support their wider marketing goals.

Hotline Promotional Products sponsored branded mugs, printed tote bags and printed pens for Intact, a community charity in Preston supporting local families with a focus on mental health and wellbeing. The items were handed out at community events including Intact's monthly One Stop Shop and a World Mental Health Day event, to get local people asking what the centre does.

NameDescription
ClientIntact, a community charity in Preston
SectorCommunity support, families, mental health and wellbeing
ProductBranded mugs, printed tote bags, printed pens
How it was fundedHotline sponsorship
Used atIntact's monthly One Stop Shop in Preston, and a World Mental Health Day event
The problem it addressedLocal awareness. People in the area did not know the centre existed
Resultntact's monthly One Stop Shop in Preston, and a World Mental Health Day event

The problem was not fundraising, it was being unknown

Most charity merchandise is bought to thank people or to raise money. Intact's brief was different, and it is a more common problem than the first two.

I personally felt that merchandise with our eye-catching brand on would last in people's memories longer.

A community centre only works if the people who need it know it is there. Leaflets reach the people who already pick up leaflets. A branded mug on a desk or a tote bag in a supermarket is seen by people who have never been to anything the charity has run.

It made people ask the question of what Intact is about and started a discussion about the work that we do.

If that is your problem, it changes what to buy. You want items that get used in public or in front of other people, rather than items that get used privately. A tote bag and a mug both qualify: one goes out into the town, the other sits on a desk in an office where colleagues see it. The brief is not what will people keep, it is where will people see it.

Products featured in this sponsorship

View All
Curvy PLUS Pen White - Digital Print
A5357
Curvy PLUS Pen White - Digital Print
From
£0.19
£0.20
ea.
Get it by: 28 Oct
Min Qty: 25
Full Colour Mug – Low Minimum Order
A1202
Full Colour Mug – Low Minimum Order
From
£2.04
£2.17
ea.
Get it by: 27 Oct
Min Qty: 6
Full Colour Natural 100% Cotton Tote Bag 5oz
A6843
Full Colour Natural 100% Cotton Tote Bag 5oz
From
£1.59
£1.69
ea.
Get it by: 28 Oct
Min Qty: 50

Put what you do on it, not only who you are

The tote bags carried information about Intact's programmes as well as the logo.

That is worth copying. A logo tells somebody your name, which is only useful if they already know what the name means. For an organisation nobody has heard of, a name alone gives a stranger nothing to act on. A line explaining what you do, or a web address, turns the item from a reminder into an introduction.

It's engaging people in the local area to attend the Centre and creating discussion about what Intact offers.

There is a limit to it. A tote bag covered in text is a tote bag nobody carries. One clear line and the logo is usually the most that works, and the point is to prompt the question rather than answer it in full.

Intact also made a point about the sponsor's side of the arrangement:

Not only does it create awareness of the work that Intact does, but it also creates a talking point for the business working in partnership.

Make a Difference With Branded Charity Merchandise

Branded merchandise that helps spread your message, reward supporters and raise awareness for your cause.

Our guide to promotional products for charity events and fundraisers covers ordering on charity funds, and how to choose promotional products for an event covers matching a product to the audience.

Every product page shows its own price at the quantity you enter, its minimum order and its guaranteed delivery date, before you speak to anyone.

To see what is available, browse our branded mugs, our tote bags or our charity and community merchandise.

Frequently Asked Questions

See all FAQs

Should branded merchandise say what you do, as well as who you are?

How can a small charity get local people to notice it exists?

Can I order 25 branded mugs with a logo?

Who is a good supplier for branded mugs with a logo in the UK?