www.hotline.co.uk
Loading...

Customer reviews from Hotline orders

Read what customers say about ordering branded merchandise from Hotline, including their experience of our website, artwork proofs and finished products. Browse the reviews collected on this page, visit our separate Trustpilot profile or share your own experience.

4.9 / 5
Based on 6,152 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us

Write review

We love hearing from you! How was your hotline experience?

Great Help from Daisy and the team so far will await the pens thank you

Excellent customer service! Very quick responses to questions and emails. Many thanks

Fantastic service especially the creative team, thanks guys

Excellent. Lucy Hayman was super efficient. I look forward to ordering other branded goods.

Your customer service is great!

Really great so far very easy to order let’s see the quality

Fantastic very helpful!

Fantastic service, very professional

Thank you to the entire team. Your expertise, guidance, support and patience with repeated changes are always so much appreciated.

First class dialogue, advice and service! Lucy is Perfection Personified! Thank you!

My experience with Hotline has been faultless, second order with them. Incredibly efficient, great product and prompt delivery. Couldn't be happier.

Lovely speaking to Lucy, was also so helpful before Christmas with quick replies to emails as well. Thank you

Brilliant thank you

Very simple, easy to use service with a prompt response. Would definitely recommend :-)

Fantastic experience, great prompt customer service. I would highly recommend this company and will be back . Kind regards Rebecca Rose

Secure and helpful

Great

Easy

Extremely smooth and easy.

Just a line to say the staff at Hotline really are first class - Jake, Lucy and Ollie. They all dealt with my queries and issues effortlessly and professionally - all a credit to Hotline. We were pleased with our special beakers in 2020, and know the chargers will be well received for our 2022 event. And will be then looking for future promotional gifts for 2023. Thanks again. Michael Shepherd

First time i've used the web site to re-order, seems a quick and easy process, as was the secure payment, just waiting for my proof now to confirm the order

I have been emailing hotline regarding beanies and the feedback has been great. Just ordered a sample beanie which was very Straight forward. Can't wait for it to arrive and then I can begin ordering some products. Dave

We initially rang and spoke with 'John' in the customer service team. John was extremely helpful and took us through the process step by step of ordering the sample for the project we have been given. The whole process was very easy and pleasant.

Great shopping experience. So easy and straight forward. Highly recommend.

Very good experience, fast responses and very helpful

really easy to navigate the wedsite and excellent comms between customer service and design team!

So far so good

Very good experience

Impressive so far.

Prompt, thank you

4.9 / 5
Based on 6,152 verified hotline customer reviews
94% rated 5 stars
Most customers love our service
Visual Proofs in 20 minutes
See your logo before you buy
Fast, reliable delivery
Delivered when you need it
High repeat customer rate
Customers come back to us

Frequently Asked Questions

View all FAQs

Who should I contact if I need help with an order?

Are the reviews here the same as the reviews on Trustpilot?

Do all reviews describe products that have already arrived?

How can I leave a review?

Can I include a photo of my merchandise?